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Glow Management Privacy Policy

1. Introduction

Glow Management (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase a plan, or interact with us online or through our social channels.

By using our website or services, you consent to this Privacy Policy.

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2. Information We Collect

We collect personal data that helps us deliver and improve our services.

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2.1 Personal Identification Data

  • Full name

  • Email address

  • Phone number

  • Postal or billing address

  • Date of birth (where necessary for participation in collaborations or events)

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2.2 Account and Subscription Data

  • Login credentials (if applicable)

  • Membership plan information (Glow Standard, Glow Plus, Glow Premium)

  • Payment details (processed securely through Wix Payments, Stripe, or PayPal)

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2.3 Social Media and Marketing Data

  • Public social media handles (Instagram, TikTok, etc.)

  • Engagement and audience analytics (to support brand collaborations)

  • Direct messages or communications with our team

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2.4 Technical Data

  • IP address and geolocation (approximate)

  • Browser type and version

  • Device type and operating system

  • Usage data and site interactions (through analytics cookies)

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3. How We Use Your Data

We process your data lawfully and transparently under GDPR.

PurposeLegal Basis

To provide and manage your Glow Management membershipContractual necessity

To process payments and renewalsContractual necessity

To send updates, newsletters, and marketing (if you’ve opted in)Consent

To manage influencer and brand partnershipsLegitimate interest

To maintain records for tax and legal complianceLegal obligation

To improve website functionality and user experienceLegitimate interest

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4. Data Sharing

We do not sell or rent your data.
However, we may share limited data with carefully selected third parties to operate our business, including:

  • Payment processors: Wix Payments, Stripe, PayPal

  • Email and marketing tools: Wix Email Marketing, Mailchimp

  • Analytics tools: Google Analytics, Meta Pixel

  • Professional advisors: accountants, legal consultants, or auditors

All third-party providers are GDPR-compliant and process your data only under our instructions.

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5. Data Retention

We keep your personal data only as long as necessary to fulfil our obligations and comply with legal requirements.
Typical retention periods:

  • Membership data: duration of your plan + 2 years

  • Financial data: 6 years (for accounting and audit purposes)

  • Marketing data: until you unsubscribe or withdraw consent

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6. International Transfers

Some of our partners (e.g. Wix, Stripe, Google) may store data outside the EEA.
Where this occurs, data is transferred securely under approved safeguards such as Standard Contractual Clauses (SCCs) or participation in the EU–US Data Privacy Framework.

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7. Your Data Protection Rights

Under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland), you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your data, where legally possible.

  • Restriction: Ask us to pause processing of your data.

  • Portability: Request transfer of your data to another provider.

  • Objection: Object to processing for direct marketing.

  • Withdraw consent: Withdraw consent for marketing or analytics at any time.

To exercise your rights, contact us at partnerships@glowmanagement.eu.
We respond within 30 days as required by GDPR.

If you are unsatisfied with our response, you may lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

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8. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and collect analytics data.

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Types of Cookies Used

  • Essential cookies: required for site operation (e.g. checkout).

  • Analytics cookies: used to measure site performance.

  • Marketing cookies: used for ads and social media tracking.

You can manage or disable cookies in your browser settings at any time. A cookie banner on our site allows you to set your preferences when you first visit.

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9. Data Security

We employ strong technical and organisational measures to protect your information, including:

  • SSL encryption across the site

  • Secure hosting via Wix

  • Limited internal access to data

  • Regular security monitoring and updates

Despite our safeguards, no online service is completely immune to risk. You provide information at your own discretion.

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10. External Links

Our website may include links to third-party websites or social media platforms.
We are not responsible for their privacy practices and recommend reviewing their individual privacy policies before submitting personal data.

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11. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date.
Where appropriate, we will notify members by email or platform notification.

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12. Contact Us

For any questions, concerns, or privacy requests, contact:

Glow Management
Email: partnerships@glowmanagement.eu
Website: www.glowmanagement.eu
Address: Ireland

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